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Get in touch with Abby

If you need immediate mental health support, please utilize the resources listed below.

If you or a loved one are experiencing a mental health crisis, please call 911

Suicide and Crisis Lifeline

Call or Text: 988

Self Harm & Crisis Text Line

Text: 741741

National Domestic Violence Hotline

Call: 1-800-799-7233

Notice to Texas Consumers

In accordance with House Bill 4224 (89th Regular Session) effective September 1, 2025 and Section 181.105 of the Texas Health and Safety Code, Texas-licensed behavioral health providers are required to make the following consumer information publicly available.

Consumers have the right to:

  • Request access to their healthcare records from the licensee

  • File a Consumer Complaint with the Office of the Attorney General’s Consumer Protection Division

  • Contact the Texas Behavioral Health Executive Council (BHEC)

  • Consumers may request access to their health care records maintained by Preston Hollow Counseling, PLLC. To request health care records:

    • E-mail a written request to abby@prestonhollowcounseling.com

    • While processing requests, Preston Hollow Counseling will follow all applicable state and federal laws.

    • A Release of Information (ROI) for must be completed and requests may take up to 30 days.

    • Fees may apply as permitted by law.

    • Please note that under certain limited circumstances as listed in Texas Health and Safety Code Chapter 611.0045, access may be denied to all or portions of the private health information (PHI) requested.

  • Consumers may contact the Texas Behavioral Health Executive Council regarding Texas-licensed behavioral health providers.

     

    The Texas Behavioral Health Executive Council investigates and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology.  Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide you with information about how to file a complaint.

     

    To learn more about the complaint process relevant to behavioral health in Texas,

    please call 1-800-821-3205 for more information or visit BHEC’s Discipline and Complaints Page

    The Council is open M-F, 8 a.m. to 5 p.m. but closed on state holidays.

    In addition to the phone number above, the council may also be reached by mail or the phone number below:

     

    Texas Behavioral Health Executive Council

    George G.W. Bush State Office Building

    1801 Congress Ave., Ste. 7.300

    Austin, Texas 78701

    (512) 305 - 7700